Complete re-roof: removed and disposed of existing woodshake shingles and replaced with GAF hail resistant shingles. I live in Mountain Shadows and God must have been watching over our house. We dodged a bullet and our house survived the Waldo Canyon fires; I was still a proud owner of a 20 year old wood shake roof.
I setup an appointment to get an estimate on removing/replacing the roof with an asphalt composite. I went to Angie’s List and searched out 3 roofing companies, looking at only “A” ratings and read through homeowner comments. Also if there were any complaints filed with BBB. In my opinion, the one that stood out was Triton Roofing, so I called and requested an estimate to be performed. They sent out Neekoh and he arrived on time, wasted no time getting on the roof and accessed/measured the existing roof. Once completed, he brought in his sample boards and provided me his recommendations of roofing material - which happened to be “GAF”. I had ALOT of questions and we discussed each option. He provided me estimates for each one and explained in detail the differences.
I told him that the other roofers recommended Owens Corning. I had to ask why should I choose GAF over Owens Corning and he proceeded to give me a course on the GAF installation of the roofing system, the technology being used and what type of training their company had to go through to be certified. I was impressed, but the kicker was the 10 year warranty on workmanship/labor, the others only offered 5 years. Also, not sure if the others do this, but he mentioned that after the job was completed he would QA the work and made sure that perimeter of the house was cleaned up and free of nails, roofing material (old and new) and anything that may look out of place. I don’t remember them saying they would be do this.
That night, I compared Triton’s estimate against the others; I was trying to compare apples-to-apples and it was hard since each had a different flavor of contract. So I called Neekoh and had him come back and compare the contracts in detail. What was Triton going to perform compared to what the others were? He reviewed each contract and he pointed out what the differences were. I decided to go with Triton Roofing.
We set up a date for after the holidays; about 2 weeks in the future, so that the workers could enjoy the holidays and the weather would warm up. I was OK with that since there was no urgency to get the roof done. After the holidays, Neekoh called me and he told me that the materials were being ordered, someone from the office would be calling to give me the dates of when the materials were going to be delivered, and when work was to start. Received the call as expected and they advised me of the dates and times of each task. I asked if I had to be present for either one, and they said no.
The roofing materials were delivered and loaded on the roof with no problems. The following day, the workers showed up around 8am (on time as promised), according to my daughter. Later in the day, when I was coming up on the house, the roof looked finished! I was amazed that it could be done in a day. I arrived around 4:30pm in the late afternoon and the workers were cleaning up. I spoke with the foreman and he told me that it was between 90 to 95 percent completed and they had a couple of areas left to finish, would be back the next morning to finish up.
The next day they arrived as promised and completed the unfinished areas and painted the vent pipes to match the color of the roof. During the day, Neekoh called me to meet and perform his QA of the roof. He checked the perimeter of the house for debris; picked up a couple of pieces of old roofing paper that was missed due to being hidden on the deck rafters. Gave me his stamp of approval.
In my opinion, all the work was done professionally and the debris removed. The work looks great with a great warranty. Neekoh was great to work with, very professional and he took the time to answer ALL of my questions. This was a great experience and I would definitely recommend both TRITON ROOFING and NEEKOH TABLATE as the point of contact for your roofing needs!
Another positive for Triton Roofing; the commitment to the Wounded Warrior project which is a great cause to raise awareness and enlist the public's aid for the needs of injured service members. I have been fortunate to be a volunteer at the Wounded Warrior Games for the last 2 years and hopefully again this year.